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1644-1069
AM 10:30 - PM 06:00 Sat, Sun / Public holiday are day off
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Never buy anything here. Ridiculous.
Date : 2019-04-14Score :★★★★★
Name : tianyun shu
Hits : 149

For multiple reasons, I don't want to give even one star.

1. Customer service is bad. No efficiency.

2. Clothes I received are different from advertisement. No tags. Don't fit. Poor quality. DON'T WORTH $685 USD.

I placed my order on 3/20. I was told one item was out-of-stock. I asked for replacing it with another one of the same price. No reply. I sent another email, then I was told the item would be shipping soon. They didn't give me a specific date. Several days later, I was told another item was out of stock. I asked for the refund. I was told to wait for 5 days to receive the refund. 5 days passed, no refund. I sent another email, then I finally received the refund, and my order was finally shipped.

It arrived on 4/10. 20 days. It's okay. BUT after I opened it, it was so disappointing. One of them, a sweater, has no tag, just a "made in china" on it. The jackets, each of them are over 100 dollar, with ridiculous sizes and poor quality. I felt like I was cheated.

I sent an email as soon as I received the package, asking for the return for several items, because of the sizes. I waited for 2 days, no reply. I sent another email telling the truth - poor quality and lack of tag -- still no reply. I wonder if they don't want me to return them at all. But this official website says that, I can return, especially when they are "defective". I don't know why I got no reply.

I bought many things on other international websites. None of them are like this.

I'm not okay with it. 

Everyone says ridiculous.

I need a reply. 

I have to return them. 

If not, I'm never going to buy anything here again. 


Comments List
mocobling
Dear customer,

I`m MOCOBLING
First of all, apologize for the inconvenience of the product, refund, and late reply
when you left the comment to email, need the check it from Manage the Department
But we keep checking for it to the Manage the Department
We want to let you know a specific reply
Apologize for that please wait for the more
We will send you an email as soon as possible

Thank you
Have a nice day :)

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56
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2019-04-15
136
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2019-04-14
149
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2018-12-24
198
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188
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2018-11-12
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